HOPE Interpretation and Translation Service Centre for Ethnic Minorities

On-site Interpretation Service

Professional on-site interpretation support for ethnic minority service users, government bureaux and departments, and NGOs, schools, and other public service providers in Hong Kong.

On-site interpretation service poster
Languages served: Indonesian, Bengali, Hindi, Nepali, Punjabi, Tagalog, Urdu

Service Summary

  • The Centre's interpreter will conduct outreach at workplaces of government bureaux and departments to provide face-to-face interpretations.
  • Interpreters provide on-site interpretation service at various public service locations.
  • Language ambassadors can provide escort service for new arrivals and elderly for accessing public services.

Service Hours

Day / PeriodOperating HoursRemarks
Monday-Friday 10:00 AM - 6:00 PM Regular service hours
Saturday 10:00 AM - 2:00 PM Except public holidays

Service Fee

PeriodGovernment DepartmentsNGOs and Schools
Within operation hours HK$100/hour Free
Out of operation hours HK$150/hour HK$50/hour

Cancellation

Cancellation Policy: Please call the Centre to inform us if you need to cancel. If the scheduled appointment cannot begin within 15 minutes, the appointment will be cancelled.

Quick Actions

Government Departments Form NGOs, Schools & Other Providers Form Email: hope.it.scem@isshk.org Fax 3160 - 8146

Application & Payment

Please call 3009-9010 to book at least 5 working days in advance.
  • Priority quotas for elderly (55 years old and above), people with disability, and new arrivals.
1

Choose the Appropriate Request Form

Please submit the relevant On-site Interpretation Service Request Form:

2

Send Request in Advance

Submit your completed form by Fax: 3160-8146 or email to:

hope.it.scem@isshk.org

At least 5 working days in advance.

3

Confirmation

The Centre will contact you within 24 hours to confirm your application details.

4

Payment Method

Payment method is by cheque.